Real Results from Real Deployments

Challenge

Legacy paper-based identity system unable to scale, high fraud rates, poor rural area coverage, 6-month average onboarding time.

Solution

Deployed identity360 facial and fingerprint biometrics with offline-capable mobile enrollment units, integrated with existing civil registry.

Key Outcomes

• Reduced identity fraud by 87%
• Enabled 5M+ citizens to access financial services for the first time
• Processing time for government services reduced from days to minutes
• ROI achieved in 14 months through fraud reduction alone

Challenge

Experiencing $8M annual losses from SIM swap fraud, manual verification at retail stores taking 30+ minutes, customer complaints about poor experience.

Solution

Rolled out identity360 facial biometrics across 3,000 retail locations and mobile app, integrated with national ID database for instant verification.

Key Outcomes

• Customer complaints reduced by 76%
• Retail store throughput increased 5x
• Enabled secure self-service for 4.2M customers
• Won industry award for digital transformation